Terms & Condition
This website is operated by KR FLAVOUR BROS LTD (Company number 15343333). We offer this website (www.thalithal.com), including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Your use of our Websites, and any orders you place, is governed by our Terms of Use, Terms of Sale, Privacy Policy and our Cookie Policy. Please take the time to read these as they include
important terms which apply to you.
Purpose / Service
This site is intended to provide a simple and convenient service to our customers enabling them to see our menu and place orders with us online. By creating an account, which is free, customers can view and add items from previous orders.
Product
If you have an allergy and are ordering over the telephone please inform your order-taker at the Store in full of your
allergies.
We have some products that are suitable for Vegetarians & Vegan, however please note that we do not have a dedicated preparation or cooking area in our stores for vegetarian food. If you are a vegetarian please inform your order-taker who will do their best to ensure that any risk of cross-contamination with your order is minimised.
Changes
We always try and ensure all information given on the website is accurate, but it is subject to change without notice. It is not intended to give rise to any legally binding obligation and may not be considered to make any representation on any matter.
Your Status
By placing an order through this site, you confirm that:
You are legally capable of entering into binding contracts; and You are at least 18 years old.
Customer Responsibilities
When making an order via our website (www.thalithal.com), you must carefully check the order details prior to clicking the “Place Order” button.
Password/Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. “Name of the restaurant” is not be liable for any loss or damage which may arise as a result of any failure by you to protect your password or account
How the Contract Is Formed
After placing an online order, you will receive an auto-generated email message acknonbnwledging your order. Subsequently you will receive another email either accepting or refusing the order at which point the contract between us is confirmed. We will contact you should there be any issues with the order to do with but not limited to:
1. Availability of particular dishes/items
2. Specific requests you may have made
Timing
Opening Hours are is:-
Sun – 16:00 – 22:30 Mon - Sat 11:00 – 23:00
But you can Pre-order foods via our website and you can collect or we can delivered your order in Restaurant opening hours.
All transactions are at our discretion. We reserve the right to decline any order and are not obligated to give any reason. In exceptional circumstances we may have to change the order details and/or timings for example if we are unable to supply a particular menu item. In this situation you will have the right to cancel the order and if you decide to do so will receive a full refund.
Amendment and Cancellation of Orders
You have the right to cancel an order by telephoning the Store up until either:
1. in the case of any advance order (which is/are order(s) placed more than one day before a requested delivery date), up to one day before the order is due to be delivered; or
2. in the case of same day orders and deliveries, within a reasonable time prior to any food being used to start preparing your order.
You will not have any right to amend or cancel an order once accepted & Delivered by us.